Business language ethics demonstrates a professional attitude when dealing with clients, co-workers, and investors.
Business language ethics is also used in various ways of communication, whether face-to-face, email, or telephone.Â
Several things need to be considered in applying business language ethics.
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Business Language Ethics
1. Introducing yourself
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Launching Petrombudsman, you must introduce yourself when contacting or meeting new people first.Â
If you meet in person, give a handshake while mentioning your name. Then, remember the name of the other person.
Besides, new people or clients are not your best friends, so don’t just give them a new nickname, okay?
If you forget or the name is difficult to pronounce, ask them to repeat the title again.Â
You don’t want to be called by a random name either.
2. Use a greeting
When meeting other people, whether you know them or not, use greetings for them.
For example, the words Mr, Sir, Mother, or Madam are followed by his name.Â
This shows respect and courtesy to clients, co-workers, and investors.
3. Intonation and words
According to Small Business, never use a high-pitched tone, insult, or berate your management or co-workers.Â
Primarily to use harsh words. This will certainly damage your reputation.
Because the office is not a place to vent complaints.
Moreover, submitting it via personal email proves you are not a professional.
You may also be penalized by the office. Therefore, avoid sensitive and intimate conversation subjects in the office.
This includes politics, financial situation, or faith/religion.
4. Body language
Body language affects communication with other people. In business language ethics, good posture will enhance your professional reflection.
When communicating, maintain eye contact with the other person and do not slouch.
Give distance in talking to the other person. Avoid unnecessary touches.
Maybe you don’t mind if someone touches your hand while talking, but not everyone feels comfortable.
5. Always on time
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According to Toggl, always being on time will increase the morale of yourself and even the team at the office.Â
Being punctual also means appreciating those who take the time to meet you.Â
So, when you are late, you indirectly show disrespect, lack good time management, and cannot commit.
So, don’t be late for an appointment. If you’re late, at least tell someone else.
6. Using the speakerphone
When communicating over the phone and you want to use the loudspeaker feature, ask permission first.Â
Because, if the phone is on loudspeaker, of course, the conversation can be heard by other people.Â
If the other person objects, don’t use the loudspeaker discreetly.
7. Keep the workspace neat and clean
Don’t leave your desk or workspace messy and dirty.
Imagine a potential client suddenly came to your office and saw a messy desk.
Clients will doubt your abilities. Because the first impression of the ability to work can be seen through the workspace.
8. Cutting the conversation
Launching Smart Company, the following business language ethics is not to interrupt or interrupt when someone is talking.
Wait until the other person is finished or when the questioning session opens.
Interrupting a conversation without even apologizing is rude and disrespectful.
9. Don’t forget to thank
Thanking someone is the simplest form of politeness.
Saying thank you to colleagues will increase respect and good communication at work.
10. Use formal language
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The last business language ethics is when communicating, to use formal grammar.
This includes communicating through writing. Use complete sentences and check spelling before sending letters or emails.
Don’t use slang or emoticons on serious topics.
Those are 10 business language ethics that you can learn and practice.
Don’t let just because of health in communication, your client even cancels cooperation or has problems with superiors.
Well, there are still various workplace ethics that you must know, you know.
